Product Policy

Effective Date: 03/15/2025

1. Services Provided

Bloom Aesthetics & IV Infusion Bar LLC offers aesthetic treatments, including but not limited to Botox, PDO thread lifts, dermal fillers, facial rejuvenation, and IV nutrient infusions. These services are designed to enhance your natural beauty and promote overall wellness. All services are provided by licensed and certified professionals.

2. Client Eligibility

Clients must be 18 years or older to receive services, or have written consent from a legal guardian. We reserve the right to refuse service to anyone deemed unsuitable for certain treatments based on health conditions, allergies, or other medical factors.

3. Appointments & Cancellations

Appointments are scheduled through Atlas Med, accessible via our website. We kindly ask that you arrive on time for your scheduled appointment. If you need to cancel or reschedule, we require a minimum of 24 hours' notice. Late cancellations or no-shows may incur a fee.

4. Payment

Payments for services, including deposits, are processed through Atlas Med at the time of booking or service. We accept various payment methods, including credit/debit cards and cash. Prices are subject to change, and notice of adjustments will be provided before your appointment. We also accept donations through Squarespace for specific charitable initiatives.

5. Health & Medical Information

Prior to receiving any treatment, you will be required to complete a medical history form via Atlas Med to ensure your eligibility for the procedures offered. Providing accurate health information, including allergies, medications, or pre-existing conditions, is essential. Certain services may not be suitable for individuals with specific health concerns.

6. Risks and Side Effects

All aesthetic treatments and IV infusions carry some level of risk. Potential side effects may include swelling, bruising, redness, or allergic reactions. Treatments such as PDO thread lifts may carry additional risks, including bruising, swelling, asymmetry, or thread migration. By receiving services, you acknowledge that you have been informed of the potential risks and side effects. If you experience any adverse reactions following a treatment, please contact us immediately.

7. Client Responsibilities

You are responsible for following the aftercare instructions provided by our professionals. Failure to do so may affect the results of your treatment and increase the risk of complications. Bloom Aesthetics & IV Infusion Bar LLC is not liable for any adverse effects resulting from non-compliance with aftercare instructions.

8. Privacy Policy & HIPAA Compliance

We comply with HIPAA regulations to protect your medical and personal information. Any information you provide is kept confidential and used solely for service delivery. We do not share your data with third parties unless required by law.

Information We Collect:

  • Personal details (name, contact information, date of birth)

  • Medical history and health-related information

  • Payment and transaction details

  • Appointment history and treatment records

  • Communication preferences and interactions

How We Use Your Information:

  • To schedule and manage appointments

  • To provide safe and effective treatments

  • To process payments and donations

  • To comply with legal and regulatory requirements

  • To communicate updates, promotions, or service notifications

Data Security:

We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure. Your data is stored securely and only accessible by authorized personnel. We also use encrypted communication channels to protect sensitive information.

Sharing of Information:

  • We do not sell or rent your personal information.

  • Your information may be shared with authorized personnel involved in your treatment.

  • We may disclose information if required by law, legal process, or government request.

Your Rights:

  • You have the right to access, update, or request deletion of your personal information.

  • You may request a copy of your medical records in accordance with HIPAA regulations.

  • You can opt out of receiving non-essential communications.

  • To exercise these rights, please contact us at mstarcher@valormedgroup.com.

9. Product Policy

All products sold at Bloom Aesthetics & IV Infusion Bar LLC, including skincare, wellness supplements, and beauty treatments, are for personal use only. Resale of products purchased from us is strictly prohibited.

Product Purchases & Returns:

  • All sales are final. Due to the nature of our products, we do not accept returns or offer refunds, except in cases of defective or damaged items.

  • If you receive a defective or damaged product, please contact us within 7 days of purchase for a replacement or store credit.

  • Proof of purchase is required for all exchanges or replacements.

Product Usage & Liability:

  • Please follow all provided usage instructions and guidelines when using our products.

  • Bloom Aesthetics & IV Infusion Bar LLC is not liable for any adverse reactions caused by misuse or failure to follow instructions.

  • It is the customer’s responsibility to check ingredients for potential allergens before use.

Product Availability & Pricing:

  • Product availability is subject to change without notice.

  • Prices may be adjusted at any time, and we will make reasonable efforts to notify customers of any significant price changes.

10. Limitation of Liability

Bloom Aesthetics & IV Infusion Bar LLC is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services. By using our services, you agree to hold us harmless from any claims, damages, or liabilities.

11. Termination of Services

We reserve the right to terminate or refuse service to any client who behaves inappropriately, violates these Terms of Service, or poses a risk to the safety or well-being of our staff or other clients.

12. Changes to Terms of Service, Privacy Policy & Product Policy

Bloom Aesthetics & IV Infusion Bar LLC reserves the right to update or modify these Terms of Service, Privacy Policy, and Product Policy at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically. Your continued use of our services after any changes signifies your acceptance of the updated terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state in which Bloom Aesthetics & IV Infusion Bar LLC operates. Any disputes arising out of or relating to these terms shall be resolved in the appropriate courts within that jurisdiction.

If you have any questions or concerns about these Terms of Service, Privacy Policy, or Product Policy, please contact us at mstarcher@valormedgroup.com. We are here to ensure you have a positive experience with Bloom Aesthetics & IV Infusion Bar LLC!